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All the answers:
FAQ
All the answers:
at a glance.
Questions about web design, marketing or consulting: find honest answers here. Didn't find what you were looking for? Just write to us.
General & miraTEQ
What does the first consultation cost?
Nothing at all. The first consultation is free and no obligation. We get to know each other, discuss what you need and look together at what makes sense for you. No sales pressure, no commitment.
I've had bad experiences with an agency before: what do you do differently?
We know those stories: projects that drag on forever, communication that stops at some point, and in the end a website nobody really uses. At miraTEQ you always have a dedicated contact person. No passing the buck, no disappearing after launch. We are reachable, transparent and stay by your side long term.
How do we communicate during the project?
By email, WhatsApp or phone, whichever you prefer. We usually reply within 24 hours, often faster. No ticket system, no call centre.
Which industries do you work with?
Our clients come from massage and wellness, hospitality and cafés, beauty and nail studios, trades and local service providers, as well as international founders in Germany. We have experience with Thai-speaking businesses and speak three languages: German, English and Thai. If you are unsure whether your industry fits, just drop us a line.
Do you work with businesses outside Bavaria?
Yes. We work fully remote and support clients throughout Germany and also in Thailand. Location doesn't matter.
I need a website and marketing: is that available together?
Yes. Our three areas web design, marketing and consulting can be combined as you like. Many clients start with the website and then add marketing later. Just get in touch: we'll look together at what makes sense for you.
Do you offer Thai-language support?
Yes. Our team speaks fluent Thai and personally supports all Thai-speaking clients in their native language, directly, no detours.
Web design
How long does it take until my website is live?
You usually receive a first complete draft within 3 working days. After your feedback and a final polish together, the website is typically live after 1 to 2 weeks. Larger projects with multiple pages or languages may take a little longer.
What sets you apart from Wix, Jimdo or similar page builders?
The price is comparable, but with us you don't have to do anything yourself. We build, maintain and manage your website completely. No learning curve, no technical knowledge required, no stress. You also get a real contact person: no AI, no ticket system. Our websites are built individually for your business, not from a template or page builder.
What happens to my website if I cancel?
The content of your website belongs to you. If you cancel, you receive all files and can host the website with another provider. We help with the migration, fair and straightforward.
Who owns the website: me or miraTEQ?
You do. All content, texts, images and the design belong to you once it is finished. You are not dependent on us.
What if I don't like the first draft?
That's completely normal and not a problem. We work until you are truly satisfied, no extra cost. We want you to be proud of your website.
Is the website fast, mobile-friendly and GDPR-compliant?
Yes to all three. We build exclusively mobile-first, consistently optimise loading times and implement GDPR correctly from the start, including imprint, privacy policy and cookie handling. No external Google Fonts, no unnecessary tracking.
Will Google find me?
Every website we build includes basic SEO optimisation: clean page structure, meta titles, descriptions, alt texts and local keywords. That is a solid foundation for local visibility. If you want to actively climb the Google rankings beyond that, you need ongoing SEO: that is part of our marketing offering.
Can I keep my existing domain?
Yes. We take over your existing domain or register a new one, whichever suits you better. We handle the technical migration completely.
I already have a website. Can you take it over?
It depends on the existing website. In many cases a fresh build is faster and cheaper than a revision. We look at your current site and honestly recommend what makes more sense.
What if my business grows and I need more?
We grow with you. New pages, additional languages, booking systems, online shop: everything is possible. We discuss it together and implement step by step.
Digital marketing
What is the difference between the SEO included with the website and your marketing offering?
The website SEO lays the technical foundation: clean structure, right keywords, good loading times. That is sufficient for basic local visibility. Ongoing marketing goes further: active content creation, Google Ads, social media and regular optimisation. One is the foundation, the other is the engine that drives you forward.
What exactly do you do for marketing?
That depends on your goals. We work with ongoing SEO, Google Ads, social media management (Instagram, Facebook), content creation and local online presence. We always only recommend what really makes sense for your business and budget: no package worked through by rote.
How quickly will I see first results?
It depends on the channel. A Google Business Profile is usually visible within 48 hours. First improvements in local SEO can be felt after 2 to 4 weeks. Google Ads campaigns can bring first clicks within a few days. Long-term SEO takes 3 to 6 months for measurable results. We always explain this realistically before the start.
How large does my advertising budget for Google Ads or Meta Ads need to be?
For local businesses, 5 to 15 euros per day is a good starting point. The advertising budget goes directly to Google or Meta: we only charge for our working time for setup and optimisation. We always start with the minimum, test what works and then increase it selectively. Those who don't want to spend money on ads can also start purely organically.
Do I have to write social media posts myself?
No. We take care of everything: from planning to writing to publishing. You can contribute ideas if you like, but you don't have to.
How do I know whether the marketing is working?
You receive regular reports in plain language, not Excel spreadsheets full of numbers that don't say anything. We show you: how many people visited your website, where they came from, and what they did. Transparent and honest, even when something doesn't work.
Can I take over the marketing myself later?
Yes. All accounts and access credentials belong to you. If you ever want to take over yourself, we hand everything over cleanly and explain how it works.
Consulting
What exactly does miraTEQ do for consulting, and what doesn't it do?
We guide you through the practical steps: business registration, choice of legal structure, business plan, funding and bookkeeping basics. We are not a tax advisor or law firm. For complex tax and legal questions we recommend a tax advisor or lawyer, and are happy to help you find one.
What exactly is consulting at miraTEQ?
Consulting means: we look at your business from the outside and help you make clear decisions. Which online channels really make sense. What your budget gets you. How to stand out from the competition. No jargon: clear, actionable recommendations you can apply immediately.
Who is consulting for: only new founders or also existing businesses?
Both. New founders use consulting to make the right decisions from the start and not waste money. Existing businesses use it when something stops working, or when they want to grow and don't know where to begin.
What do I concretely get from a consultation?
After our conversation you receive a clear written summary: your current situation, concrete recommendations and a prioritised action plan. No vague consultant waffle, but real next steps you can implement yourself or with us.
What if I don't know where to start?
That is the most common starting point. That is exactly what consulting is for. We ask the right questions, listen and help you understand what you really need. And equally important: what you don't need.
Do I have to implement all the recommendations afterwards?
No. The recommendations are yours, you decide what, when and whether to implement anything. We can also help with implementation, but don't have to. No pressure, no sales pitch.
Is the consultation confidential?
Yes. What you tell us stays between us. We treat all information about your business confidentially and share nothing with third parties.
Tech & content
Where is my website hosted?
On German servers in Germany. Your data does not leave the EU. That is an important factor for GDPR compliance and sets us apart from many international hosting providers.
Do I have to provide texts or images myself?
No. We take care of everything. If you have your own texts or photos, we are happy to use them – you know your business best. If not, we create suitable content for you, at no extra charge.
Do I need technical knowledge?
Not at all. We explain everything in plain language and handle all the technology. You just need to know what you want, we do the rest.
Can I change content on the website myself later?
That is possible, but most of our clients simply send us a quick message, and we make the change. That is often faster than doing it yourself. Those who still want to handle it themselves: we show you how it works.
What if I don't have a logo?
No problem. Logo design is part of our offering. Get in touch, we'll look together at what you need and find a solution that fits your business and budget.
Are there regular backups of my website?
Yes. Our websites are backed up regularly. If something ever goes wrong, we restore your website quickly. You don't need to worry about that.
Still have questions?
We answer personally.
The first consultation is free and no obligation. No sales pressure, promised.